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Your care team. Anytime. Anywhere.

No matter what your health concerns or questions, Firefly is here for all of it 24/7. With chat and video visits, you have complete care right at your fingertips.

Expect more from primary care 

When you select a Firefly PCP, you get connected with an interdisciplinary care team. Firefly’s digital-first model allows for most interactions to be virtual. And that has a lot of advantages.

Care that’s always on

From joint pain to high blood pressure, anxiety to healthy eating, your care team is here for you during visits — and between them too.

Ridiculous convenience

Firefly comes to you through video calls and chat. No driving, no waiting rooms. Just 24/7 access to your care team, wherever you are.

Specialists made easy

Firefly puts in the referrals and works closely with your other providers to coordinate your care.

Complete support

You’re not on your own anymore. Prescriptions, labs, imaging? Firefly will guide you to the care you need and solve any issues along the way.

A team approach to better health

Your health happens between doctor visits, not at them. More than just annual wellness visits, your Firefly care team delivers ongoing support. And of course, all Firefly providers are fully licensed. You choose your care team when you sign up.
Care team with patient

Primary care doctor

Every team needs a steady hand to show the way. Your Firefly doctor coordinates and personalizes your care to meet your specific needs.

Nurse practitioner (NP)

Your NP will be the first to hop on a video call or answer your chats, so you’ll feel known and supported no matter what comes up.

Health guide

From healthier eating to lowering stress, your health guide is here for you. With practical tips and positive support, you’ll feel empowered to be your healthiest you.

Behavioral health specialist

Your licensed behavioral health specialist will assess your concerns, create a plan, and check your progress along the way.

Yes, you can still get in-person care

Most services can be performed virtually by your Firefly primary care team. However, when in-person services are needed ─ such as listening to your heart, checking an ankle sprain, etc. ─ you’ll be referred to one of 58 Houston-area facilities in the Firefly In-Person Primary Care Network. Care received within this comprehensive network is available at no additional cost and is made up of:

  • Urgent care centers managed by Next Level Urgent Care
  • Retail clinics operated by CVS Minute Clinics
  • Acadian, which is an in-home provider offering coverage to those living in a zip code that begins with the following three digits - 770, 772, 773, 774, 775, 789

And for specialists, imaging, and labs? We’re happy to work with your current providers or connect you with one of our partners. We’ll take care of the referral and make sure your care is well coordinated.

Important note: Before enrolling, please check to see if any of the 58 locations listed below are convenient to you. Should you enroll anyway, Firefly may be able to refer you to a facility outside of the in-person network, in which case you are likely to generate out-of-pocket costs. To learn more about the availability of these locations in Houston, you can explore the In-Person Primary Care Network locations through the link below:

Download locations (PDF)

Member network care options

Get started with Firefly Health

Sign up online and get our app, choose your care team, and book your first visit.

Frequently asked questions