Bringing care into the home for an expecting mom

See how Ariel avoided urgent care with at-home help

For Arielle, a mom living in Maine, healthcare had become a source of stress. The constant turnover of providers made consistent care a real hurdle, and fitting appointments into her already packed schedule felt like another task on a never-ending list. "It was really hard to keep consistent care... trying to find time for an appointment was really difficult," she explained. But then she connected with Firefly. Right from the start, she felt something shift. She had a care team that truly listened

A home visit, not a hospital visit

Life throws curveballs, though, right? While visiting family out of state, Arielle started having some serious rib pain. Being pregnant, she wanted to avoid the stress of an urgent care visit if she could. So, she reached out to her Firefly team.

"My goal was to avoid urgent care if possible just due to pregnancy." Instead of a trip to the emergency room, Firefly sent an EMT directly to where she was staying within the hour. Think about that for a second – help showing up at your door. Arielle admitted she was a little nervous at first, not wanting a big scene

"She just came upstairs, and we had this calm conversation. She checked my ribs. We talked about pain. She checked my pulse." The EMT's thorough evaluation and direct communication with Arielle's Firefly Nurse practitioner led to a quick and effective care plan.

Firefly Nearby: In-person care, nationwide

Arielle's experience gives you a peek into something called Firefly Nearby. Sometimes, you need hands on care, where someone listens to your lungs or checks out that sprained ankle. That's where Firefly Nearby comes in. It's a network of trusted partners all over the country that Firefly works with to give you that in-person care when you need it.

• Extensive Network: Access over 2000 locations nationwide, including urgent care centers, retail clinics, in-home providers, and at-home testing services.
• Care Coordination: Your Firefly care team coordinates your in-person care, ensuring seamless communication and follow-up. No need to explain everything again, your Firefly PCP will send over details in advance, and then follow-up directly with your results and next steps for your care.
• Personalized Support: Firefly care teams guide you to the right provider for your specific needs. Deciding where to go isn’t on you: Our Firefly care teams will help you to determine the right provider for your needs.

When unexpected (or expected) needs arise, Firefly comes to you

What Arielle's story shows is that Firefly is about making healthcare work for real life. It's about feeling heard, getting straightforward help, and knowing that support is there, whether it's online or right at your doorstep. Firefly Nearby ensures you receive the in-person care you need, when and where you need it, all within the coordinated framework of your Firefly primary care team.