In the press

Is a virtual PCP right for me?

by Rachel Coppola, News Service of Blue Cross Blue Shield Of Massachusetts

Published February 15, 2024

Adult female with glasses using a smart phone

New digital primary care options emerge amid rising need for both physical and mental health support

In late January, Marjorie Massé began experiencing troubling health issues.

“I just wasn’t feeling like myself,” recalls the 64-year-old math teacher.

Seeking quick access to a primary care provider, Massé called her health plan for help. They suggested she sign up for a new virtual primary care service that’s offered to Blue Cross Blue Shield of Massachusetts members through the company’s collaboration with Firefly Health and Carbon Health.

The service offers patients access to a team of clinicians who provide comprehensive primary care visits via video, including mental health visits, as well as the ability to see in-network providers in person when needed.

This article was originally published by Blue Cross Blue Shield Of Massachusetts "Coverage" Health News Stories.