Our values
At Firefly, we have a grand ambition to make healthcare more equitable, affordable, and human. It’s challenging, fulfilling, and a rare opportunity to make a lasting difference. Join us.
We put members first
Provide empathetic, optimal care for the wellbeing of members. Approach and accomplish work with members’ interests as the top priority.
We embrace discomfort
We empower people to think big and do bigger. Even as we make mistakes, we stay curious and courageous, and that’s how innovation happens.
We build trust everyday
Our members’ health and financial being are at the heart of how we make decisions. We create the same experiences for them that we’d choose for ourselves and our loved ones.
We rise together
It’s pit crews over lone wolves for us. To see our mission through, our individual talents need to come together collectively. Cross-functional collaboration is our superpower.
Remove the bloat
In our work and in healthcare as a whole, we’re here to simplify complexities, reduce friction, and eliminate waste.
Life at Firefly
To create exceptional member experiences, we need problem solvers, big thinkers, and specific skill sets. But we also need to feel safe, welcomed, and included as we work, because let’s be honest — healthcare is intimate and daunting. So we’re building a team grounded in trust, empathy, and dignity. As it should be.
Why Firefly? Hear it from our team.
“Many companies claim to "revolutionize healthcare," but Firefly Health was actually digging into the hard pieces of healthcare like ease of referrals, transparent pricing, and putting patients at the center of the experience at the core of who we are. An added bonus is that we get to do this with kind, hardworking, and fun people.”
“I wanted to work at a company that was helping to directly make peoples' lives better. I wanted to join a company which encouraged collaboration between teams, and which empowered individuals in all roles, not just ones in formal leadership roles, to take ownership of their work and share their ideas.”
“I joined Firefly because I wanted to help primary care to become what it should be, not what it has always been. Providing convenient, respectful, thorough care at the touch of a button to people from all walks of life. With Firefly I end each day with a sense of purpose and fulfillment because I help someone every day.”
“Prior to joining Firefly, I was a Firefly patient for over two years. For the first time since I left my pediatrician at 18, I had a team of clinicians who not only knew me and my history, but were quickly and easily available when I needed them with simple and accessible care. I felt strongly that I wanted to be a part of this company, and provide that experience to more people.”
We care for our team like we care for our members
Medical, vision, and dental
Keep yourself and your loved ones healthy with comprehensive medical, vision, and dental coverage.
Life and disability insurance
Feel secure knowing you and your loved ones are protected with our life and disability plans.
Remote work flexibility
We're located in Watertown, MA, with a strong remote work culture for many positions.
Paid holidays and unlimited PTO
Recharge and restore. We take mental health seriously, so enjoy paid holidays and unlimited PTO.
Interested?
We’re always up for connecting with people who want to help deliver an unforgettable experience for our members.
