Don’t just change jobs. Change people’s lives

Photo of 2 Firefly employees collaborating in an offices pace

Our values

At Firefly, we have a grand ambition to make healthcare more equitable, affordable, and human. It’s challenging, fulfilling, and a rare opportunity to make a lasting difference. Join us.


We put members first

Provide empathetic, optimal care for the wellbeing of members. Approach and accomplish work with members’ interests as the top priority.


We embrace discomfort

We empower people to think big and do bigger. Even as we make mistakes, we stay curious and courageous, and that’s how innovation happens.


We build trust everyday

Our members’ health and financial being are at the heart of how we make decisions. We create the same experiences for them that we’d choose for ourselves and our loved ones.


We rise together

It’s pit crews over lone wolves for us. To see our mission through, our individual talents need to come together collectively. Cross-functional collaboration is our superpower.


Remove the bloat

In our work and in healthcare as a whole, we’re here to simplify complexities, reduce friction, and eliminate waste.

Life at Firefly

To create exceptional member experiences, we need problem solvers, big thinkers, and specific skill sets. But we also need to feel safe, welcomed, and included as we work, because let’s be honest — healthcare is intimate and daunting. So we’re building a team grounded in trust, empathy, and dignity. As it should be.

Why Firefly? Hear it from our team.

We care for our team like we care for our members


Medical, vision, and dental

Keep yourself and your loved ones healthy with comprehensive medical, vision, and dental coverage.


Life and disability insurance

Feel secure knowing you and your loved ones are protected with our life and disability plans.


Remote work flexibility

We're located in Watertown, MA, with a strong remote work culture for many positions.


Paid holidays and unlimited PTO

Recharge and restore. We take mental health seriously, so enjoy paid holidays and unlimited PTO.


We’re always up for connecting with people who want to help deliver an unforgettable experience for our members.

Large group of firefly employees in a meeting around a conference table