Health Plans & Primary Care

Expect more from  your primary care.

More about how Firefly works

You’ll get your own team of health professionals, all working together to deliver primary care.

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More about how Firefly works

An app to get questions answered and manage your needs

By building trust and rapport with your members, we become their go-to healthcare resource. That opens the door to better experiences, improved health outcomes, and meaningful savings.

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“The chat feature allows easily message my healthcare provider when I need to. It's a useful tool that has improved my healthcare experience a lot, especially as a working parent.”

Martha, 50

Firefly Member since 2018

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Stories from Firefly members

“The Firefly Health app is awesome! It's super easy to use and makes getting personalized healthcare a breeze.”

Jane, 42

Firefly member since 2018

“30 minutes after I got to the ER on a Saturday night, my Firefly doc messaged me, ‘What’s going on?’ My mind was blown. I started crying, ‘Oh my God, I have a doctor!’”

Billy, 37

Keegan's story

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The Firefly difference

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My old doctor said, “Yeah, we can totally see you…in two and a half months.” I thought, “So what do I do until then?” I looked around and found Firefly. They saw me the same day with a virtual appointment.

Martha, 51

School teacher, loves cooking, recently had a skin cancer scare

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Low or $0 costs for most services

You’ll get unlimited chat with your doctors and prescription refills between video visits. For visits, in-person care, and referrals, your cost depends on the type of plan you have.

FAQs on cost

Key questions

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What is the role of a Medical Doctor (MD)?

At Firefly, we believe that many heads are better than one. Instead of one doctor, we give you an entire care team: a trusted physician, nurse practitioner, health guide, and behavioral health specialist—all working together to help you feel your very best. Your Firefly team supports you over time, making sure you get the best care science has to offer for staying healthy and achieving your goals.

Will I talk to my personal care team every time?

At Firefly, we believe that many heads are better than one. Instead of one doctor, we give you an entire care team: a trusted physician, nurse practitioner, health guide, and behavioral health specialist—all working together to help you feel your very best. Your Firefly team supports you over time, making sure you get the best care science has to offer for staying healthy and achieving your goals.

What if I need to see a provider in person?

If you need hands-on primary care, your Firefly care team will guide you to a Firefly Nearby provider conveniently located near you.

Firefly Nearby providers are our in-person partners who handle things like:

Hands-on exams (like abdomen exams)
Routine lab work, point-of-care tests, and other swabs and testing
EKGs (echocardiogram)
X-rays
Minor procedures like splints or suture removals

Depending on your need, your Firefly Nearby provider could be a local or regional urgent care clinic, retail store clinic (like CVS Minute Clinic), or even a clinician who comes to your home. Whatever provider you see, they’ll be prepared to give you excellent care at no cost to you.

What is the role of a Health Guide?

At Firefly, we believe that many heads are better than one. Instead of one doctor, we give you an entire care team: a trusted physician, nurse practitioner, health guide, and behavioral health specialist—all working together to help you feel your very best. Your Firefly team supports you over time, making sure you get the best care science has to offer for staying healthy and achieving your goals.

All FAQs

Primary care that fits your life B content

Expect more from  your primary care.

A dedicated care team that knows you

Chat with your care team from anywhere

Tech-enabled connection between real humans

Focused on the best-quality care

An app to get questions answered and manage your needs