

Refreshingly convenient healthcare
Together with Westinghouse, we've created a health plan just for you. Our goal? To make accessing healthcare so easy and affordable, you'll wonder how you ever managed without it.
Welcome to Firefly
Electing the Firefly health plan ensures you'll get complete healthcare coverage, as well as access to Firefly’s anytime, anywhere primary care teams. The outcome? Exceptional and convenient healthcare for all your needs.

What should I know about the plan?
Firefly is here to help you be the healthiest you. That’s why with Firefly, you'll get access to a care team that will get to know you and your goals and member guides that will help you find high-quality, in-network providers and answer any questions you have.


What is Firefly primary care?
Firefly Medical Group offers team-based primary care for members 18+. You'll work with your team through video visits and chat. Anytime you need in-person care, Firefly has a national footprint of partners ready for you.

How much will care cost?
We make sure you have affordable options for getting the care you need. With Firefly, you’ll have virtual primary care at no cost* and when you follow Firefly guidance to high quality providers, you’ll see no cost* for many services.
*For more details on member cost share, please view the plan summary of benefits document when it is made available.
What you need to know about the Firefly plan
With Firefly, you’ll get access to affordable, high-quality care. From preventive care to stitches, physical therapy to hospitalizations, you can rest easy knowing you’re covered for the routine and the unexpected.
Click on each tab below to learn about the Firefly plan
Unlocking Tier 1 for your dependents
Even though dependents under 18 can't use Firefly's virtual primary care, they can still get the lowest-cost care (Tier 1)! Here's how:
- Keep your current doctor: If your child already sees a doctor or specialist, we can check if they qualify for a "Care Key." If they do, you'll get Tier 1 costs. If your child's current doctor doesn't qualify for a Care Key, but is in the Cigna PPO network, you'll have Tier 2 costs.
- Need a new doctor? Firefly will recommend great doctors in your area who offer Tier 1 pricing.
- Want to switch doctors? We can help you find new doctors who offer Tier 1 costs.
Always reach out to Firefly for recommendations before seeing a new specialist to ensure you get the lowest cost.
Getting started
Once you've selected firefly for your 2025 coverage during annual enrollment, your next step is to download the Firefly app. Search for “Firefly Health” in the App Store or Google Play or click the link below to get started.
New to Westinghouse? Firefly Health is a coverage option available to you. Review your benefits handbook for additional information.
Getting started with Firefly
If you've selected firefly for your 2025 coverage, your next step is to download the Firefly app. Search for “Firefly Health” in the App Store or Google Play or click the link below to get started.
1. Download the Firefly app using the link below or search for Firefly Health in the App Store or Google Play. Firefly is app-based so this will be your go-to for all things healthcare.
2. Create an account.
3. Select a care team and complete the remaining sign-up steps.
4. Schedule your first video visit at a time that works best for you. Once we’ve had a chance to chat and get to know a bit about your health history, we’ll be able to provide the highest quality and fastest support should an issue arise.

Find in-network doctors
We can check if your provider is in-network and Care Key eligible.
- Give us a few details about your providers
- A Firefly Member Guide will investigate and email reliable results in a couple of days

Real member story
Meet Regina, an animal lover and fitness enthusiast who recently received a diagnosis of asthma. Find out how Firefly Health helped her take control of her health and live life to the fullest.
How to get the most affordable care
Navigating healthcare shouldn't be a guessing game. We're here to make your costs clear and your choices simple.
1.
Tier 1: The most affordable care
This is when you see Firefly primary care and/or get care with a Care Key
2.
Tier 2: Other in-network care
This is if you find in-network providers yourself without a Care Key
3.
Tier 3: Most expensive, out-of-network providers
You see providers who are not in network with Cigna PPO
Firefly primary care, included at no cost
Using Firefly as your PCP is highly encouraged for all eligible members, but not required. If you want to stay with another PCP, be sure to let us know as soon as possible.
Primary care that fits your busy life.
When you choose the Firefly Health plan, adults on the plan will automatically get access to a new PCP (and care team) from Firefly.
- Your Firefly team will be able to handle all your primary care needs ranging from preventative care to acute concerns, managing chronic conditions, and coordinating with any specialists you may have.
- You'll work with your team virtually, via video visits and an ongoing chat conversation in the Firefly app.
- No matter what health concerns you have, your care team will provide you with personalized care to make sure you are staying healthy and achieving your health goals.