Not just telehealth. Real primary care, anytime, anywhere.
Any time, virtual visits
Nationwide access to comprehensive team-based primary care
Quality-focused care for high-impact health outcomes
Accountability to driving value and controlling costs
Expand primary care access for all
Virtual primary care delivered through Firefly's consistent care teams eliminates geography and travel time from the access equation. Our teams also have integrated behavioral health care and health coaching, removing barriers to essential health services.
- Licensed to provide care in 50 states + D.C.
- Integrated behavioral health and health coaching
- Extended hours visits and 24/7 urgent care support
of membership interacts in a given week
Improve outcomes with quality-minded care
Unlike most virtual care providers, we designed our service around longitudinal care. That means we use an interdisciplinary approach to consistently engage members and continuously work toward better health. Our outcomes exceed benchmarks for the most common chronic conditions, leading to downstream savings for our partners.
- Personalized care plans for each member
- Interdisciplinary care teams incorporate the Collaborative Care Model
- Continuous population-health quality measurement
- Follow evidenced-based care and NCQA and HEDIS quality measurement
chronic condition outcomes over gold-standard benchmarks
Experience real accountability
Our model is meant to go beyond the typical primary care practice. Beyond the bounds of the legacy fee-for-service model, we can create real value and are accountable to outcomes. Just the way we like it.
Discover a partner in innovation
We’ve already reimagined what primary care can be and how to deliver it. That’s just the start. As your partner, we’ll meet you where you are and work through ways to grow in both shared risk and deepen integrated offerings.
It's primary care that looks at my whole self. They're saying, 'We’re the experts in healthcare, but you're the expert in your body. Did that fix it? Did it not fix it?' The proactive outreach is huge.
My old doctor said, ‘Yeah, we can totally see you…in two and a half months.’ I thought, ‘So what do I do until then?’ I looked around and found Firefly. They saw me the same day with a virtual appointment.
Firefly's on the tech frontier without losing the human factor. There's an actual person on the other end. I don't have to hop in the car, go down there and have somebody hit my knee with a hammer.
For someone with anxiety, it can be hard to reach out and get care for myself. It's easy to send a message about what’s going on and get a quick response back from my Firefly team.
30 minutes after I got to the ER on a Saturday night, I get a message from Dr. Greenberg saying, 'What's going on?' My mind was blown. I started crying like, 'Oh my God, I have a doctor!’
It's hard to be sick and have to go see a doctor in person. I love getting a response back in that moment I'm not feeling well. I’ve really appreciated the real-time communication with Firefly.